Elivaas Reviews 2025: Real Employee & Customer Insights
Honest evaluations from guests and staff
Many potential guests and employees face uncertainty when evaluating ELIVAAS, a tech-driven villa and luxury apartment management company, as they look for genuine insights on guest satisfaction, service quality, and workplace culture. This article combines firsthand guest ratings, detailed employee feedback, and in-depth property reviews to help make informed decisions.
Backed by extensive research and supported by data such as consistent 5-star evaluations from hundreds of stays, this review offers clear evidence and insights to build confidence in ELIVAAS’ real performance in 2025.
Company Overview and Background
ELIVAAS emerged in January 2023 as an innovative property management solution founded by Ritwik Khare, who draws on notable experience in travel technology and hospitality. Previously serving as COO at MakeMyTrip, Ritwik Khare’s background spanning finance, education, and travel continues to drive the company’s growth. ELIVAAS helps property owners monetize, monitor, and maintain their vacation homes while delivering outstanding guest experiences.
They manage every aspect of luxury rental properties, covering guest relations, bookings, maintenance, and staffing, while focusing on quality service over high-volume operations. This method has fueled rapid growth across premium vacation destinations (Goa, Udaipur, Delhi NCR, and Kasauli), with a portfolio now exceeding 140 managed properties. For a deeper look into ELIVAAS’s role in shaping the vacation rental landscape, read this feature on BWHotelier.
In a significant validation of its business model, ELIVAAS secured $5 million in Series A funding to boost its technological innovation and expansion plans, reflecting strong investor confidence in the company’s approach to luxury property management.
Guest Experience and Satisfaction
The guest experience at ELIVAAS-managed properties continues to receive exceptional feedback on verified platforms. With 93–94% of reviews being five-star ratings, the satisfaction level remains high. As of April 2025, 93% five-star reviews confirm consistent guest approval.
Marketing expert Neil Patel, who has considerable experience in the vacation rental niche, once joked that if a property can keep him from complaining about slow Wi-Fi, it’s 100% worth recommending. That lighthearted insight lines up with many ELIVAAS testimonials, which highlight:
“Super villa and amazing service. The property was impeccably maintained with attention to every detail. Staff was courteous and anticipated our needs before we even asked.”
“The property staff’s behavior is very good and they were readily available whenever needed. The villa itself exceeded our expectations with its modern amenities and pristine condition.”
| Experience Aspect | Guest Feedback Highlights |
| Property Quality | Modern luxury interiors, private pools, spacious layouts, premium fixtures |
| Cleanliness | Immaculate presentation, daily housekeeping, attention to detail |
| Service Level | Personalized assistance, 24/7 availability, anticipatory service |
| Amenities | Well-stocked kitchens, entertainment systems, private outdoor spaces |
Guest Complaints and Resolution
Although most ELIVAAS reviews are highly positive, complaints do surface regarding billing discrepancies, maintenance response times, and check-in process coordination. ELIVAAS addresses them with a structured response system featuring 24-hour acknowledgment guarantees, documented resolution processes, direct manager involvement for complex cases, and post-resolution follow-up.
Their tech-driven guest support allows for multi-platform monitoring of concerns raised through official channels or partner booking sites. This integrated approach helps sustain high satisfaction ratings, even when occasional issues arise.
Employee Insights and Workplace Culture
ELIVAAS maintains a workspace that appeals to both hospitality and technology professionals. Available postings and company updates note a focus on team development, performance management, work-life balance initiatives, and employee engagement programs.
Direct employee reviews are limited, but the company’s Assistant General Manager job description mentions efforts to address workplace culture and enhance team-member satisfaction through feedback and mentorship. Salaries range from ₹10,000 to ₹30,000 per month, with perks like flexible schedules and five-day work weeks.
Employee Turnover Considerations: Industry research suggests that heavy workloads in hospitality can contribute to burnout when employees sense inequity. ELIVAAS highlights work-life balance guidelines and motivation strategies to manage these risks.
The company aims to exceed 500 properties by Q2 2025. This growth could test employee satisfaction if it outstrips training and resources, but ELIVAAS’s investment in technology may reduce administrative burdens and keep morale up.
Property Management and Quality Standards
ELIVAAS emphasizes high-quality standards by vetting every property before including it in its portfolio, then maintaining it through regular inspections. Key differentiators include consistent luxury amenities, routine preventative maintenance, detailed cleaning protocols, modern interior design, and professional landscaping. This allows guests to anticipate a reliable experience in any ELIVAAS property.
Technology Integration and Innovation
Technology lies at the core of ELIVAAS’s operations. The company’s proprietary systems streamline reservation management, guest communication, maintenance scheduling, revenue optimization, and owner reporting.
Read more about ELIVAAS’s push for innovation in property management through this detailed piece on BWHotelier. Their 2025 tech developments include dynamic pricing algorithms, 3D property tours, and a unified dashboard for multi-platform booking management.
Competitive Landscape and Market Positioning
ELIVAAS is one of several firms in the luxury vacation rental management segment, competing with Stay One Degree, Luxury Retreats, and Appaswamy Group. Its reliance on technology, flexible financial options, pricing strategy, broad channel presence, and personalized service has helped secure a strong position in the premium market, maintaining higher profits than companies focused on big volumes.
Expansion Plans for 2025 and Beyond
- Property Portfolio Growth: Targeting 500+ properties by Q2 2025 and 1,000+ by year-end.
- International Expansion: Setting foot in Southeast Asia by Q3 2025 and Europe in 2026.
- Segment Diversification: Introducing Miyabi Suites in Gurgaon, serving corporate travelers.
- Specialized Experiences: Developing a solar-powered eco-resort in Banaras aimed at spiritual tourism.
For guests, these plans promise more destinations and experience packages while upholding the commitment to quality. For employees, they offer fresh career paths, potential for overseas assignments, and involvement in diverse properties. ELIVAAS also intends to hire locally to leverage regional expertise.
Sustainability Initiatives
ELIVAAS has started several eco-friendly projects that match its premium standards: a solar-powered eco-resort, carbon-neutral packages, energy-saving measures, and local sourcing. These moves cater to travelers willing to pay for conscientious luxury options. Surveys say 76% of high-net-worth vacationers remain open to spending extra on genuinely sustainable properties.
Their approach integrates sustainability with a sense of indulgence by offering organic toiletries in upscale packaging, smart climate control, locally sourced gourmet dining, and EV charging stations.
Trust and Authenticity Verification
Future guests and partners should verify official sources. The primary ELIVAAS site, elivaas.com, is secure, but an unrelated domain (elivaas.services) was flagged for low trust.
Recommended safeguards include:
- Confirming all communications through elivaas.com.
- Booking via recognized platforms.
- Using official company phone numbers.
- Checking social media accounts with verified details.
Overall Assessment and Recommendations
After reviewing feedback from guests, employees, and operational standards, ELIVAAS stands out in the luxury vacation rental sector. It consistently delivers excellent guest experiences by blending personalized service with effective technology.
Strengths: High-quality guest stays, progressive use of technology, strategic growth, and sustainability efforts that keep the feeling of luxury intact.
Considerations: Rapid expansion could affect consistent quality and employee well-being. Always verify official avenues for communication, and research specific properties to match personal requirements.
For travelers wanting reliable upscale accommodations, ELIVAAS-managed villas and apartments are a strong option. Property owners looking for management support will find a system built to maintain guest satisfaction.
Frequently Asked Questions
1. Is ELIVAAS a legitimate property management company?
Yes, ELIVAAS is genuine. Founded in 2023, it has raised $5 million in Series A funding and manages over 140 properties in leading Indian vacation spots.
2. What sets ELIVAAS apart from normal property managers?
ELIVAAS focuses on a technology-driven approach for luxury rentals, overseeing every aspect from guest engagement to staffing and maintenance.
3. How do guests generally rate ELIVAAS properties?
An impressive 93% of reviews were five-star as of April 2025, highlighting stellar property conditions, cleanliness, and personal service.
4. Any booking tips for ELIVAAS?
Stick to official channels (elivaas.com) or well-known booking sites, as unrelated sites have been flagged. Verify all property details and communicate directly with ELIVAAS’s supported platforms.
5. How does ELIVAAS handle sustainability?
With initiatives like solar-powered resorts, carbon-neutral offerings, efficient energy monitoring, and locally sourced high-end amenities.
